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Communications Management with Adobe

Nurture loyalty for long-term relationships

With Adobe® LiveCycle® Enterprise Suite 2 (ES2) software, you can enhance customer satisfaction, increase operational efficiencies, and reduce costs by targeting communications more effectively and automating the generation of personalized documents.

LiveCycle solutions for communications management (PDF, 2.0M)

Learn how to engage customers and reduce costs by automating the generation of personalized electronic and paper documents.

Step-by-step workflow diagram

View a typical account enrollment scenario to see how you can use LiveCycle ES2 to manage and automate personalized communications with your customers.

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User-driven communications

Assemble predefined content blocks along with authored content to create personalized communications. Integrate review and approval processes to improve quality control mechanisms. Examples:

• Correspondence
• Welcome kits
• Supply chain collaboration

System-generated communications

Use dynamic templates populated with variable content to create personalized communications. Quickly and intelligently assemble a document package based on rules. Support high-volume, on demand, or batch communications and scalable workflows. Examples:

• Statements and invoices
• Purchase orders
• Renewals

Why LiveCycle ES2 is your best choice

• One solution helps you manage both user-driven communications and system-generated communications for lower TCO and more consistent communications.
• The same template assets can be used for both data capture and document generation.
• With LiveCycle ES2, you can provide interactive two-way communications, such as iStatements.
• Ubiquitous Adobe Flash® Player and Reader® clients extend collaboration and communication to all required business stakeholders, including customers, partners, or suppliers, with no additional cost, effort, or training required.
• Built-in, standards-based security provides confidentiality and integrity of information and a complete audit trail of communications to improve regulatory compliance.
• Integration with back-end systems does not require extensive custom development.
• Customers can rely on standards-based, more secure communications delivery through PDF for document services and Flash Player for more intuitive user experiences over the web.

I want to communicate more effectively.

Consider 4Point's Letter Generation Solution built on Adobe enterprise technology.

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Further Reading

• Corporate Brochure (PDF)
• Services Brochure (PDF)
• 4Point's Letter Generation Solution (HTML)

Related Products

• 4Point's Letter Generation Solution (HTML)
• Adobe Flash Builder (HTML)
• Adobe LiveCycle ES (HTML)

Quick Links

• About 4Point (HTML)
• Customer Showcase (HTML)