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Correspondence Management Solution AcceleratorConsistent and managed correspondenceResearch has shown that nearly 70% of consumers ended a business relationship in 2009 due to poor customer service, with two-thirds turning to a competitor. Effective customer communication is especially challenging when thousands of emails, letters, welcome packets, reports, brochures, policies, and contracts go out every month. Correspondence Management Solution Portfolio (PDF, 1.8 MB) Make every communication matterEach customer experience builds a relationship with your business. You can transform how you communicate with your customers to drive sustainable, profitable relationships. Turn one-way communications into an interactive two-way channel by enabling your customers to fill in the appropriate information and submit it back to continue the process eliminating wasteful paper submissions. With more personalized and efficient correspondence, itŐs easier for customers to sign up, enroll, and engage with your company than ever before. Generate trusted, high-impact correspondenceThe Adobe Correspondence Management Solution Accelerator centralizes and manages the creation and delivery of correspondence to make every interaction right for your customers and best for your business. It enables you to quickly assemble correspondence from both pre-approved and custom-authored content in a streamlined process from creation to archival. As a result, your customers get the right communication at the right time in the right way: timely, accurate, convenient, secure, and relevant. And your business maximizes the value of customer interactions and minimizes cost and risk with a streamlined process. SOLUTION BENEFITS
I want a correspondence management solution from 4Point, the Adobe enterprise solution experts. |
866.485.2999 (sales)
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