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Correspondence Management

Generate trusted, high-impact customer correspondence

From monthly account statements to unscheduled letters and notices, 4Point and Adobe’s enterprise solutions provide a centralized way to automate the generation of various types of correspondence while helping to ensure the integrity, authenticity, and confidentiality of personal information. As a result, your firm is able to make personal connections with customers while building their trust in electronic documents and online offerings.

Benefits

Improve customer satisfaction and retention with personalized paper-based or electronic documents.
Ease customer privacy concerns that impede adoption of online services.
Drive consistent, external communications while keeping the integrity of your brand.
Trim customer response times by accelerating workflows and eliminating manual data entry.
Improve data quality by leveraging information contained in intelligent documents.
Adhere to compliance mandates.

Solution Acclerators

Ensure customer communications are consistent, tailored, and cost efficient by managing all of your correspondence on a single platform. With Adobe LiveCycle ES and the Correspondence Management Solution Accelerator for financial services, you can automate all kinds of correspondence — from welcome packages and confirmations to proposals and claim letters — while ensuring communications are accurate, compliant, and secure. Learn More

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877.469.3627 (support)

Correspondence Management Solution Brief (PDF, 661 KB)
Correspondence Management White Paper (PDF, 269 KB)
iStatements Solution Brief (PDF, 414 KB)