Distribution Specialist (Ottawa, Ontario Headquarters)
Position Overview
Reporting to the VP, Distribution and Customer Care, the Distribution Specialist provides a broad spectrum of services to the company.
Responsibilities
DISO & VLA (Volume Licensing Agreement)
- Process customer orders via a web-based order entry facility
- Fulfill and ship orders using Canada Post EST (Electronic Shipping Tools)
- Inventory and replenish stock, as required
- Quarterly Media inventory - return all out dated Media
- Liaise with partners or supplier (Adobe) to resolve order-related issues
- Maintain DISO inbox
- Maintain accurate sales records and generate sales reports to meet both internal and partner/supplier requirements
- Process all returns (RMA's)
- Prepare monthly DISO activity reports
- Develop written procedures for tasks related to the position
General Administrative Duties
- Reception duties- Answering phone, greeting visitors
- Order and organize office supplies
- Process incoming and outgoing mail
- Monitor fax machine
- Aid with courier needs
Knowledge and Skill Requirements
- Ability to multi-task and meet deadlines, and to respond effectively and professionally to changes in schedules and priorities
- Excellent written and verbal communication skills
- Advanced level of proficiency with MS Office and other software tools
- Strong inter-personal skills with professional manner. Ability to create and maintain positive peer, customer and supplier relationships
- Ability to work independently and within a team environment
To apply
E-mail your resume and accompanying cover letter to hr@4point.com.
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866.485.2999 (sales)
877.469.3627 (support)
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