Business Process Automation
Make it easy to work with and within your organization
With Adobe® LiveCycle® Enterprise Suite 2 (ES2) software, you can increase operational efficiencies and improve customer service by automating and increasing visibility into critical business processes using intuitive rich Internet applications (RIAs), intelligent electronic forms, and people-centric process management.
LiveCycle Solutions for BPM (PDF, 1.4 MB)
See how companies can increase efficiencies and improve customer service by automating and increasing visibility into critical business processes.
External-Facing Processes
Maintain existing revenue streams and create new ones by streamlining processes and effectively engaging customers, citizens, and partners. Examples:
- Account opening
- Customer self-service
- Inquiry management
- Call center automation
- Clinical trials
- RFP/RFQ
Internal Processes
Internal processes
Increase innovation and speed up process cycle times with more effective collaboration in enterprise processes. Examples:
- New product development
- Contract management
- IT service requests
- Human capital applications
- Purchase requisitions
- Capital expenditures
Why LiveCycle ES2 Is Your Best Choice
- Intuitive design tools make it easy to develop all styles of process interactions to best suit user needs.
- An integrated development environment reduces time to market by minimizing the burden on IT for initial application development and long-term maintenance.
- Ubiquitous and free client software (Adobe Reader®, Flash® Player, and Adobe AIR®) and support for online/offline modes provide unparalleled reach to process participants.
- Comprehensive process management capabilities combined with broad and deep services support people-centric processes.
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